Our support plans are simple, affordable and dependable. You focus your energy on growing your business while knowing that Cloud Suite Pro and Microsoft take care of the Dynamics. We have three options for you to choose from: Ad Hoc, Prime, and Elite. You can choose the option you need based on your budget. (Pricing will vary by region)
Cloudsuitepro specializes in Dynamics GP and has recently helped many organizations that are experiencing challenges with service, support, and escalating costs. The following areas were listed as issues of concern:
How we addressed these issues:
| Support Plan Comparison | Ad-Hoc | Prime | Elite |
|---|---|---|---|
| Response Time | 1 hr | 30 mins | 30 mins |
| Quarterly Review and Recommendations | N/A | Yes | Yes |
| Support Hours | 30 Hours | 60 Hours | |
| Cost | $165/hour | $4800 | $9300 |
| Expiration | N/A | Never | Never |
You can get in touch with us by
A] Email us at support@cloudsuitepro.com
B] Call our support at +1 – 866-840-2834
8 am to 8 pm EST (After hours support options also available.)
They are your support hours, you can use them in anyway you wish.
CONFUSED ? LET US HELP YOU MAKE THE DECISION THAT’S RIGHT FOR YOU LETS CONNECT
The Certus Group is a global solutions provider focused on growing small and medium-sized businesses. Certus simply and cost effectively delivers the power of ERP to small companies via cutting edge cloud and mobile technologies. All you need is an internet connection to access the same sophisticated and expensive ERP as larger enterprises. Now you can make your company as efficient and productive as the big guys! With an internet connection, you don’t need IT personnel, servers, and expensive software licenses. For those who are “cloud shy” we offer on premise and hybrid solutions.
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